How does my hotel earn commission?

The business you recommend has to approve commission before commissions are applicable. The commission amounts offered are shown on the individual promotions pages. Your hotel can earn 3 types of commissions: Direct commission, user commission and echo commission.

Direct commission
Direct commission is earned through bookings of your recommendations, or your echoes of other recommendations.

Echo commission
Echo commission through bookings made through an echo of a recommendation you have made.

User commission
User commissions when a guest user, makes a commissionable booking directly through a recommendation you have made.

How do hotel employees earn commissions?

You can enable commissions for employees either via the “My Employees” page, if you want to enable or disable individually, or on the “Employee Rules” page if you want to enable/disable for all employees. If you enable commissions for employees then the hotel won’t earn commission on bookings made by the employee, via the employee public profile. The hotel will still make commissions on bookings made via the hotel public profile but not on bookings made via the individual employee public profiles.

What is direct commission?

Direct commission is earned on completed bookings of a recommendation made by you. The business you recommend has to approve commission. There are only commissions on bookings made and completed on HelloEcho. The commission amounts are shown on the individual promotions pages. The direct commission is 50% of the offered commission. In order to earn commission you must first enable commissions.

What is echo commission?

Echo commission is earned when a booking with commission is made through an echo of a recommendation you own. This will be through the profile page of other users. The echo commission percentage is 15% of the offered commission. In order to earn commission you must first enable commissions.

What is user commission?

The user referral program enables a promoter to get a larger share of the total commission when they refer new users to the site. When a new user is signed up via clicking the “follow” button on your public profile, we register this user as referred by you, and you will earn a share of the HelloEcho commission on all bookings made by this user up to 1 year after signup. As a hotel vendor, we will assume that if a booking is made through one of your recommendations by a user that is not signed in, we expect that you referred the user and thus you get the user commission. User commission is 15% of the total commission. In order to earn commission you must first enable commissions. See more about commissions in the blog post The Commission Structure Explained See more about commissions in the blog post The Commission Structure Explained

How are commissions paid out?

We transfer the commissions to the hotel bank account, on the 21st of each month. This transfer will include the sum of all commissions earned for the 21st of the previous month up to the 20th of the current month. When the transfer has been completed, we send a detailed breakdown of the commission details with a split in hotel commission and individual employee commission.