How do I work with a business?

The first way is to check the “Promotions” page for businesses with promotions available, and create a recommendation of one of these businesses. If the business allows discounts for promoters you can get a great deal for yourself, and if the business offers commission, you can earn commission on bookings made through your recommendations. The second way is to invite a business to join HelloEcho by setting up a recommendation for a business you have not found on the promotions page. In this way we can see that you want to work with the business and we will contact the business, and let them know they should consider making promotional offers like commissions and discounts.

How do I get approved for promotions?

First your manager must verify your employment at the hotel. Then your manager must approve your access to promotions. Speak with your manager about this.

How do offers for hotel employees work?

Start from the promotions page, and click on one of the listing cards to see the offer details on the listing page of a business with an offer. Here you see the offers created by the business to you as a creator. One-time offers enable you to get a large discount for yourself, so that you can be incentivized to try out the services of the business. Businesses can also set discounts that are always available to you, which will be lower than the one-time discount.

How do I earn commission?

Firstly, the business you recommend has to approve commission and you have to be approved for promotions, by your manager, on HelloEcho. The commission amounts are shown on the individual promotions pages. You earn commissions in 3 ways: Direct commission, user commission and echo commission. See these types below:

Direct commission
Direct commission is earned through bookings of your recommendations, or your echoes of other recommendations.

Echo commission
Echo commission through bookings made through an echo of a recommendation you have made.

User commission
User commissions when a user you have referred to HelloEcho, makes a booking with commission.

How can I require commission?

When you create a recommendation you can set how much commission you require in order to display the recommendation on your public profile. If your requirement is higher than what is offered then your recommendation will not be displayed.

What is direct commission?

Direct commission is earned on completed bookings of a recommendation made by you. The business you recommend has to approve commission and you have to be approved for promotions on HelloEcho. There are only commissions on bookings made and completed on HelloEcho. The commission amounts are shown on the individual promotions pages. Direct commission percentage is always 50% of the offered commission of the business. In order to earn commission you must first enable commissions.

What is echo commission?

Echo commission is earned when a booking with commission is made through an echo of a recommendation you own. This will be through the profile page of other users. The echo commission percentage is 15% of the offered commission. In order to earn commission you must first enable commissions.

What is user commission?

The user referral program enables a hotel employee to get a larger share of the total commission when they refer new users to the site. Normally, when a new user is signed up via clicking the “follow” button on your public profile, we register this user as referred by you, and you will earn a share of the HelloEcho commission on all bookings made by this user up to 1 year after signup. For hotel employees, it is not common for guests to signup with a profile on HelloEcho so we have created a way for you to still earn user commission. If a booking is made by a user, that is not signed in, through a recommendation by a hotel employee, we expect that the referred user was referred by the hotel employee, and the hotel employee thus gets the user commission. The user commission percentage is 15% of the offered commission. In order to earn commission you must first enable commissions. See more about commissions in the blog post The Commission Structure Explained

Where can I see the commissions earned?

You can see all the orders where commission has been earned on the “Account Funds” page.

How are commissions paid out?

We transfer the commissions to the hotel, on the 21st of each month. This transfer will include the sum of all commissions earned for the 21st of the previous month up to the 20th of the current month. When the transfer has been completed, we send a detailed breakdown of the commission details with a split in hotel commission and individual employee commission. The hotel will then know how much you earned and will pay the commission after tax via your salary. We also update the “Account Funds” page with an entry that shows that commission has been paid out.

How do I maximize commission earnings?

Consider visiting more places using promoter discounts and create recommendations of the places you enjoyed. In this way you will be better equipped to guide your guests, and match the offers of businesses to the interests of your guests. Secondly, remember that you can earn commission in several ways and not just through direct bookings through your recommendations. When you create beautiful and helpful recommendations on HelloEcho, other users will echo your recommendation, and you make echo commission off bookings of those recommendations.

Are HelloEcho commissions taxable?

Payments from HelloEcho are in most countries considered taxable income. Your hotel will take care of all taxation required on your commisisons.

Rules on hidden advertisements

Most countries have rules against hidden advertisements. We suggest you use the HelloEcho tag on your paid recommendations and that you make it clear in your recommendation text that the recommendation is an advertisement.

How can I get help/support?

You can always contact us using the support chat widget in the bottom right corner, or send an e-mail to hello@helloecho.com.